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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.
You see the result of our work every time you turn on your tap or take a shower. But what you don't see is all the effort it takes to deliver that water to you: the big construction projects, the pipeline maintenance, the lab work and more. Learn all about the many people in many departments that make up WSSC Water.
Because water is essential for our daily lives, we never relax in our commitment to provide you with safe, clean water. We've kept that promise for more than 100 years: We've never had a drinking water quality violation. Stay informed about all we've done and continue to do to keep that amazing record going.
The Water Fund helps residential customers in financial need pay their water/sewer bills. WSSC Water, in partnership with The Salvation Army, receives donations from generous customers, community members and employee donors with 100% of all donations going directly to those in need. Please consider making a tax-deductible donation today.
The Low Income Household Water Assistance Program (LIHWAP) helps low income households pay the cost of water and sewer services. The program can assist households who have past due bills (arrears) for water and/or sewer services.
LIHWAP is a benefit based on the actual amount of water and/or sewer arrears, up to a maximum of $2,500 per water or sewer provider, or $5,000 if water and sewer services are combined, per applicant household. Benefits are paid directly to the household's water and/or sewer vendor(s).
If you are experiencing a water and/or sewer emergency, you may be eligible for Temporary Assistance. You may apply online at myBenefits.ny.gov or fill out the application form and file it at your Local Department of Social Services.
You are encouraged to contact and make arrangements with your water and/or sewer provider to discuss payment options. Some options may be a repayment or deferred payment agreement. There may also be local water and/or sewer assistance funds available.
We are developing a Finance Water Action Pathway that will define clear actions that financial institutions and other actors need to take to transform private lending, funding and investing and drive the transition to a water-secure world.
We produce innovative data and analysis tools to help decision-makers understand current and future water risks. We identify ways for policymakers to build water resilience, prevent water-related conflicts and invest in nature-based solutions. We guide companies on water stewardship initiatives that can reduce financial risk and improve collective water security. And we work with cities to expand water access and address the root problems of water insecurity to create more resilient communities.
Over the last three years, at the urging of the Governor, state leaders have earmarked more than $8 billion to modernize water infrastructure and management. The historic three-year, $5.2 billion investment in California water systems enacted in 2021-22 has enabled emergency drought response, improved water conservation to stretch water supplies, and enabled scores of local drought resilience projects. The 2022-23 budget includes an additional $2.8 billion for drought relief to hard-hit communities, water conservation, environmental protection for fish and wildlife and long-term drought resilience projects.
The Water Department enables our community to thrive with clean water done right every time. The utility is responsible for providing drinking water, wastewater and reclaimed water service that protects human health and the environment. Learn more
Existing water and sanitary sewer mains will be replaced in this project that has segments on both sides of I-35W South. The area is bound by East Waggoman Street to the north, Fort Worth and Western Railroad to the east, Bob Bolen Public Safety Complex and Sycamore Creek to the south and College Avenue to the west.
Other cities and entities within Tarrant, Johnson, Denton and Parker counties contract with Fort Worth for drinking water, wastewater and reclaimed water services. These are considered wholesale customers because they resell the services to their own customers.
Some entities are wholesale customers for more than one service. Others receive only one of the services from Fort Worth. Some entities have other sources of water supply and only use Fort Worth services in an emergency.
The CEO Water Mandate is a special initiative established in 2007 by the UN Secretary General and the UN Global Compact (UNGC) in partnership with the Pacific Institute to advance corporate water stewardship around the world.
The Mandate offers a powerful forum for companies to share good practices and forge partnerships to address urgent water challenges related to scarcity, quality, governance and access to water and sanitation.
There are approximately 153,000 public drinking water systems and more than 16,000 publicly owned wastewater treatment systems in the United States. More than 80 percent of the U.S. population receives their potable water from these drinking water systems, and about 75 percent of the U.S. population has its sanitary sewerage treated by these wastewater systems.
The Water and Wastewater Systems Sector is vulnerable to a variety of attacks, including contamination with deadly agents; physical attacks, such as the release of toxic gaseous chemicals; and cyberattacks. The result of any variety of attack could be large numbers of illnesses or casualties and/or a denial of service that would also impact public health and economic vitality. The sector is also vulnerable to natural disasters. Critical services, such as firefighting and healthcare (hospitals), and other dependent and interdependent sectors, such as Energy, Food and Agriculture, and Transportation Systems, would suffer negative impacts from a denial of service.
The Division of Water provides various programs that track the quality of the waters, identify and investigate sources of pollution, control these sources and develop strategies to address water quality threats. DEC programs regulate and provide guidance on water supply withdrawal. DEC also manages floodplains and coastal areas to reduce flood risk to protect New Yorkers from coastal and inland flooding.
The DEC Water Well Contractor Program is currently accepting applications for the Certificate of Registration for the period April 1, 2023 through March 31, 2024. The application and payment may be completed online. Registration is required by March 31 each year for all water well contractors who drill or repair water wells in New York State. The on-site contractor must be certified for the work that they are conducting (well drilling and/or pump installation).
A Preliminary Notice must be filed prior to drilling a well and a Water Well Completion Report must be filed upon completion of water well drilling. For additional information, contact Water Well program staff at 877-472-2619 or NYSWaterWells@dec.ny.gov.
The DEC Water Withdrawal Reporting Program is accepting water withdrawal reporting data for 2022. Reporting is required by March 31 each year for non-agricultural facilities that have a withdrawal capacity of 100,000 gallons or more per day and for all agricultural facilities that registered or reported their existing withdrawals to DEC prior to February 15, 2012.
Regardless of the lawn's location, excess phosphorus can wash off and pollute lakes and streams, harming fish and ruining boating and swimming. More than 100 water bodies in New York State cannot be used due to phosphorus overuse. For more information, visit DEC's Lawn Fertilizer webpage.
Starting January 1, 2023, DEC will require municipal and industrial wastewater treatment facilities to use labs certified under the NYS Department of Health (DOH) Environmental Laboratory Approval Program (ELAP) for all Whole Effluent Toxicity (WET) testing.
DEC encourages the wastewater treatment facilities that are required to complete WET testing after January 1, 2023 to ensure that the lab they are using has received the DOH ELAP certification or is in the process of obtaining it. Taking this step may avoid potential compliance issues.
The mission of the Division of Water is to protect and conserve the water resources of New York State. This mission is accomplished through a wide range of programs and activities. Some of these are statewide in their scope and apply to all parts of the state. Other efforts are targeted to address water quality and quantity issues in specific regions of the state, focusing on waterbodies or watersheds where these issues are of particular concern. Still other programs target specific contaminants (e.g., mercury) or sources (e.g., stormwater runoff) or impacts (e.g., acid rain) of pollution.
The mission of the Bureau of Water Assessment Management is to monitor the waters of the state, review data and information to evaluate these waters, and report on the quality and the ability of these waters to support uses. The Bureau also conducts research to better define the nature of pollutants, sources and impacts on waters and their uses, and provides support for the development of management strategies to enhance and protect these waters.
The Bureau of Water Resource Management works to protect, manage, and conserve New York State's groundwater and surface water supply sources, develop management strategies to enhance and protect these waters, and protect both the groundwater and surface water quality in the New York City Watershed and other major watersheds. The Bureau's work includes programs for water withdrawal permitting, which includes analysis and approval of aquifer (pumping) tests and reservoir capacity; drought management; Great Lakes water withdrawal registration; statewide annual water withdrawal reporting; groundwater; interstate water supply partnerships; reservoir releases; water conservation; and water well drillers registration. The Bureau provides geotechnical assistance to local, state, federal, and industrial/commercial entities, and has partnered with the U.S. Geological Survey (USGS) for over 35 years to conduct a cooperative statewide aquifer mapping program. The Bureau also manages DEC's water quality and watershed protection programs for the New York City water supply system, including Federal Safe Drinking Water Act grants, compliance for SPDES permits within the watershed, and technical assistance and training for wastewater treatment facility operators within the watershed. The Bureau works with stakeholders and partners to improve water quality, provides funding for Water Quality Improvement Projects, and conducts outreach and communication activities. The Bureau's responsibilities also include developing and managing a geographic information system (GIS) that provides information and data about New York State's waters. 59ce067264